Why did my pre-authorized payment fail?

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Hey, you know what...life happens! It's okay. We know there are plenty of reasons why a payment may fail, such as:

  • Insufficient funds

  • Bank declined the charge

  • Card number is incorrect

  • Payment method has expired.

Next Steps

If your payment fails, we'll send you a message that lets you know when we'll try again. Please be sure to update your payment method if you need to before that date! You can update your payment method by clicking here.

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