What if I can't make my payment on time?

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We understand that unexpected circumstances can arise. If you anticipate that you will be unable to make a payment on time, please contact us immediately at help@elective.com

We review every situation on a case-by-case basis and will do our best to work with you to find a solution that keeps your account in good standing. 

Please be aware that Elective is required to report payment history to credit bureaus on a regular basis. Consequently, missing payments or paying late can negatively impact your credit profile. We strongly encourage you to reach out to us as early as possible so we can assist you.

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