[Elective Guide] - Inviting Your Team

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The Elective merchant app is designed for you to invite and work with your team members directly on the app.

Feature Access

Team management is only available for merchants on our Launch and Scale plans.

Plan Number of Users
Funding 1 User Account
Launch 3 User Accounts
Scale Unlimited User Accounts

 

Inviting Your Team

Inviting your team onto the Elective app is a simple process.

  1. Start by accessing the "Team" tab in "Settings".
  2. Click the "Invite" button to invite your team members.
  3. Input the email of the team member you want to invite and choose their user role, then hit "Send Invite".
  4. Your team member will receive an email from Elective that will prompt them to create an account.
  5. They will be given step-by-step instructions on how to activate their account.
  6. Once completed, they're ready to join you on Elective!

 

User Roles & Permissions

There are five user roles on Elective that you can assign to your team members. Here is a breakdown of their permissions.

Role Details
Admin

This role is for people who need similar access as the account owner. This role can view and manage almost everything.

Authorized:

  • Can access all dashboards and actions
    Can add or edit bank accounts

Unauthorized:

  • Change the account owner
Sales Manager

This role is for people who need similar access as the Admin but do not have the ability to view or modify banking details.

Authorized:

  • Access to all dashboards and actions

Unauthorized:

  • Add or edit bank accounts
  • Export data
Sales Representative

This role is for people who need to view orders, payments, checkouts, customer information, and manage customer applications.

Authorized:

  • Access all dashboards (View-only)
  • Full access to the Applications dashboard
  • Refund payments

Unauthorized:

  • Access the Payouts dashboard
  • Export data
Support Specialist

This role is for people who need to view orders, payments, checkouts, customer information and perform support actions like issuing refunds.

Authorized:

  • Access all dashboards (view-only)
  • Refund payments

Unauthorized:

  • Access the Payouts dashboard
  • Offer custom payment plans
  • Export data
View Only

This role is for people who need to view all dashboards and export data, but cannot perform any other actions.

Authorized:

  • Access all dashboards (view only)
  • Export data

Unauthorized:

  • Perform any other actions

 

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